Service Technician

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Service Technician

Location: San Carlos, California

Company Overview: San Francisco Sports Cars is a premier destination for luxury and exotic car enthusiasts in the San Francisco Bay Area. Our dealership specializes in high-end automotive sales, service, and customization, catering to discerning clients who demand the utmost in quality and performance. We are currently seeking a skilled and experienced technician to join our service team and contribute to our mission of providing exceptional service experiences to owners of exotic and classic cars.

Key Responsibilities

  • Sales and Customer Relationship Management:
    • Build and maintain relationships with prospective and existing clients to understand their automotive preferences, needs, and desires.
    • Guide customers through the sales process, from initial inquiry and vehicle selection to test drives, financing options, and final purchase decisions.
    • Provide personalized product presentations and demonstrations to showcase the features, benefits, and unique characteristics of our inventory.
    • Negotiate pricing, terms, and conditions to achieve mutually beneficial agreements and close sales effectively.
    • Follow up with customers after the sale to ensure satisfaction and cultivate long-term relationships for repeat business and referrals.
  • Product Knowledge and Market Awareness:
    • Stay informed about the latest trends, developments, and innovations in the luxury and exotic car market, including new models, performance enhancements, and technological advancements.
    • Maintain up-to-date knowledge of our inventory, including specifications, features, options, and pricing, to effectively advise customers and address their inquiries.
    • Conduct competitive analysis to assess market trends, pricing strategies, and customer preferences, and use this information to refine sales approaches and maximize sales opportunities.
  • Sales Process Management:
    • Manage the sales process efficiently from lead generation to closing, utilizing customer relationship management (CRM) tools and sales tracking systems to organize and prioritize tasks.
    • Collaborate with other members of the sales team, as well as finance, service, and administrative staff, to ensure seamless coordination and delivery of exceptional customer experiences.
    • Meet or exceed sales targets, quotas, and performance metrics established by dealership management, demonstrating a commitment to excellence and continuous improvement.
  • Administrative Duties:
    • Complete all required paperwork accurately and in a timely manner, including sales contracts, finance applications, and vehicle registration documents.
    • Maintain organized records of customer interactions, sales activities, and vehicle inventory status to facilitate efficient operations and reporting.
    • Assist with showroom presentation and vehicle merchandising efforts to create an inviting and visually appealing environment for customers.

Qualifications:

  • Previous experience in automotive sales, preferably in luxury or exotic car sales, is highly desirable.
  • Strong sales and negotiation skills, with a proven track record of achieving and exceeding sales targets.
  • Excellent communication and interpersonal skills, with the ability to build rapport and establish trust with diverse clientele.
  • Knowledge of automotive financing options, leasing programs, and insurance requirements.
  • Passion for luxury and exotic automobiles, with a genuine enthusiasm for sharing this passion with others.
  • Professional appearance and demeanor, with a customer-centric mindset and a commitment to delivering exceptional service.
  • Valid driver’s license and clean driving record.

Join our team at San Francisco Sports Cars and become part of a dynamic and passionate community dedicated to delivering excellence in automotive service. We offer competitive compensation, training opportunities, and a supportive work environment where your skills and dedication will be valued and rewarded.

To apply, please submit your resume and cover letter outlining your relevant experience and qualifications to hr@sfsportscars.com. We look forward to welcoming a motivated and customer-focused individual to our team as a Service Technician.

Join San Francisco Sports Cars and the Golden Gate Chapter of the Porsche Club of America for Cars and Coffee this Saturday from 8 to 10:30 am @ 191 Industrial Rd, San Carlos. #pcaggr #porscheusa
Join San Francisco Sports Cars and the Golden Gate Chapter of the Porsche Club of America for Cars and Coffee this Saturday from 8 to 10:30 am @ 191 Industrial Rd, San Carlos. #pcaggr #porsche
This beautiful 1959 Mercedes 300 SL is coming soon to Bring a Trailer. #bringatrailer #upcomingauction #300slroadster
Schedule your service with The Shop in October and enjoy a $100 discount.

We offer a wide array of options including regular and a la carte servicing, repairs, restoration and detailing for all exotic, luxury, and classic car makes and models. We can even transform your car into the treasure you always wanted.
 
Call (650) 622-4519 or email us at service@sfsportscars.com and mention the code "SFSC-October" to unlock the promotion. (Promotion applies to any job $500 or more, limited to 1 visit only and valid through December 31, 2024.
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